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How to Change Shipping Time on Shopify – Don’t Keep Customers Waiting

Sam|
December 18, 2024|
7 min read

Accurate shipping information is crucial for a smooth online shopping experience. If you’re launching a product, dealing with seasonal demand, or need to update delivery times, adjusting shipping time on Shopify will help you set clear customer expectations and avoid misunderstandings about delivery schedules. 

In this guide, we’ll explore how to update shipping times quickly, so you can keep your store’s delivery promises aligned with reality. 

Changing your shipping time when Shop Promise is deactivated

Here’s a quick guide to help you adjust your shipping time settings, even if Shop Promise is deactivated: 

  • Step 1: From your Shopify admin, click on “Settings” and then “Shipping and delivery.”
click on “Settings” and then “Shipping and delivery.”
  • Step 2: In the Expected delivery dates section, click “Show delivery dates at checkout.”
click “Show delivery dates at checkout.”
  • Step 3: In the Order processing time drop-down menu, select another processing time you want to set.
select another processing time you want to set.
  • Step 4: Click “Save” to apply the changes.
Click “Save” to apply the changes

Changing your shipping time when Shop Promise is activated

To change your shipping time on Shopify with Shop Promise enabled, follow these simple steps to ensure your delivery expectations are communicated to your customer: 

  • Step 1: From your Shopify admin, go to Settings > Shipping and delivery.
go to Settings > Shipping and delivery.
  • Step 2: In the Expected delivery dates section, click “Show fallback delivery dates for orders without a Shop Promise.”
click “Show fallback delivery dates for orders without a Shop Promise.”
  • Step 3: Under Order processing time, choose another processing time that fits your new shipping requirements.
choose another processing time that fits your new shipping requirements.
  • Step 4: Click “Save” to confirm your updated shipping time settings.
Click “Save” to confirm

Changing your shipping time when you’re ineligible for Shop Promise

If your store is ineligible for Shop Promise, you can customize your shipping time settings directly in Shopify. Just follow these quick steps:

  • Step 1: From your Shopify admin, go to Settings > Shipping and delivery.
go to Settings > Shipping and delivery.
  • Step 2: Under the Expected Delivery Dates section, click “Show delivery dates at checkout” to enable this feature for your customers.
click “Show delivery dates at checkout”
  • Step 3: Choose a new processing time from the Order processing time drop-down menu that aligns with your preferred shipping schedule.
Choose a new processing time from the Order processing time
  • Step 4: Click “Save” to confirm your updated shipping time.
Click “Save” to confirm

Why You Should Change Shipping Time On Shopify 

Why You Should Change Shipping Time On Shopify

Changing your shipping time on Shopify is essential for providing customers with accurate delivery expectations. Here are some key reasons why keeping your shipping times up-to-date is a smart business move:

  • Meet Customer Expectations: Keep customers informed with accurate delivery times, building trust and reducing order-related questions.
  • Handle Seasonal and Stock Changes: Update shipping estimates during peak seasons or stock shortages to manage delays and keep customers aware.
  • Optimize for Business Growth: As your business expands or adds new products, adjust processing times to maintain service quality without missing delivery goals.
  • Streamline Operations: Set realistic delivery windows to align customer expectations with your operations, reducing strain on your fulfillment team and improving workflow efficiency.

Top 3 Shopify Shipping Time Apps 

App Name

Vendor

Pricing

Ratings

Action

Estimated Delivery Date ‑ Plus

Coder

– Free plan: Yes

-From $4.98 to $8.98 per month

4.8/5


Get app!

ETAs ‑ Estimated Delivery Date

SetuBridge

– Free plan: No

-From $2.99 to $59.99 per month

$29.99 to $599.99 per year

4.8/5


Get app!

S: Estimated Delivery Date ETA

SyncTrack

-Free Plan: Yes

-From $6.99 to 9.99 per month

$71.88 to $95.88 per year

4.8/5


Getapp!

Estimated Delivery Date ‑ Plus

Estimated Delivery Date ‑ Plus
  • Rating: 4.8/5.0
  • Total reviews: 656 reviews

Estimated Delivery Date ‑ Plus is a popular app for Shopify that displays information such as estimated delivery date, dispatch date, shipping date and shipping time directly on your product, cart, and checkout pages. It helps reduce customer inquiries about shipping time and builds trust with transparent delivery expectations.

Key Features

  • Fully customizable settings with no coding skills required.
  • Show estimated delivery date (ETA/EDD) on product, cart, and checkout pages.
  • Customize delivery times for specific products, collections, or vendors.
  • Calculate delivery dates based on days, cutoff times, countdown timers, and holidays.
  • Display estimated delivery and shipping dates in the visitor’s local time zone.
  • Set delivery date ranges per product or category and customize for different countries.
  • Support multiple languages and countries to reach a global audience.

Pricing plan

This app has different pricing plans to fit a range of store needs, from small shops to larger businesses:

  • Free Plan: Yes
  • Basic Plan: $4.98/month
  • Pro Plan: $8.98/month 

ETAs ‑ Estimated Delivery Date

ETAs ‑ Estimated Delivery Date
  • Rating: 4.8/5.0
  • Total reviews: 279 reviews

The ETAs – Estimated Delivery Date is designed to help Shopify store owners provide clear and dynamic delivery information. This app allows you to display estimated shipping times across multiple site sections, including product, cart, checkout, and even in order confirmation emails.

Key Features

  • Real-time local adjustments in the visitor’s local time zone.
  • Dynamic estimated arrival dates on product pages, checkout, and order confirmation emails.
  • Customizable messages based on product type, collection, country, stock status, tags, and vendor.
  • 30+ creative templates, with options for animations to draw customer attention.
  • Analytics dashboard to track impressions and engagement metrics for delivery estimates.
  • Advanced delivery date settings to adjust delivery lead times, cut-off times, countdown timers, and holiday schedules for precise delivery expectations.

Pricing plan

ETAs – Estimated Delivery Date app provides different pricing options for  different store sizes and feature needs: 

  • Free Plan: No
  • Basic Plan: $2.99/month (or $29.99/year, saving 16%)
  • Growth Plan: $4.99/month (or $49.99/year, saving 17%)
  • Premium Plan: $7.99/month (or $79.99/year, saving 17%)
  • Special Plan: $59.99/month (or $599.99/year, saving 17%)

S: Estimated Delivery Date ETA

S: Estimated Delivery Date ETA
  • Rating: 4.8/5.0
  • Total reviews: 297 reviews

S: Estimated Delivery Date ETA is designed to display estimated delivery timelines and provide a transparent experience for customers. It allows you to show shipping dates across various pages like product, cart, checkout, and even order confirmation emails.

Key Features

  • Show estimated delivery dates based on shipping method, location, or country.
  • Customize delivery dates for specific products, collections, or vendors.
  • Display ETA on multiple pages: product, cart, checkout, thank you, and order status.
  • Fully customizable to show estimated shipping date, including countdown timers and cut-off times.
  • Configure options for cut-off times, holidays, and countdowns for more accurate delivery estimates.
  • Show delivery dates in the visitor’s local time zone.
  • Integrate with popular shipping and checkout platforms for a seamless experience.

Pricing Plans

S: Estimated Delivery Date ETA offers pricing plans  that cater to different business needs: 

  • Free Plan: Yes
  • Standard Plan – $6.99/month (or $71.88/year, save 14%)
  • Pro Plan – $9.99/month (or $95.88/year, save 20%)

Ending Words

Changing shipping times on Shopify keeps customers informed and manages their delivery expectations. With Shopify’s flexible settings, you can quickly adjust shipping times, ensure accurate delivery estimates, and even explore apps to customize this further. 

FAQs

How to change Shopify delivery time?

To change the delivery time on Shopify, go to Settings > Shippings and delivery in your Shopify admin. Find the Expected Delivery Dates section, then click on Show delivery dates at checkout. Next, choose your preferred processing time from the drop-down menu, then save your changes.

How do I change the time on Shopify?

To adjust time-related settings, such as processing times or delivery estimates, access the Shipping and delivery settings in your Shopify admin. You can change processing times here or set up custom delivery times using third-party apps. For broader adjustments, like changing your store’s time zone, go to Settings > General and find the time zone settings.

How do I change delivery settings on Shopify?

To change delivery settings, go to Settings > Shipping and delivery in your Shopify admin. Here, you can adjust shipping zones, delivery times, and rates, and even configure pickup options if applicable. Use this area to tailor your delivery options based on location, speed, or order details.

How to change the shipping policy on Shopify?

To update your shipping policy, navigate to Settings > Policies in the Shopify admin. Under the Shipping policy, you can add or edit details about your shipping practices, including estimated delivery times, rates, and handling times. This information will appear on your store’s checkout page, helping customers understand your shipping process.

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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.