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Change Fulfillment Location

Sam|
October 7, 2024|
5 min read

Running a Shopify store isn’t just about selling products; it’s about making sure those products reach your customers efficiently. Whether it’s due to stock availability, optimizing shipping costs, or responding to customer preferences, you might need to change the location from which an order is fulfilled.

Let’s delve into the various scenarios and methods for changing fulfillment locations on Shopify!

How to Change Fulfillment Location Of An Order

As a merchant, there may be times when you need to change the fulfillment location of an order. This could be due to stock shortages, reducing shipping costs, or prioritizing faster deliveries.

Follow these steps to update the fulfillment location for any unfulfilled order items.

1. Log in to your Shopify admin dashboard and go to the Orders section.

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2. Find and click the unfulfilled order you wish to update.

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3. In the fulfillment section, click on the … button, then click Change location from the dropdown menu.

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4. Based on your stock availability and shipping preferences, choose a new location from the list.

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5. Here, you can adjust the quantity or select the items for which you want to change fulfillment locations if the order contains multiple items.

6. Click Change Location to save your modification.

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You can now proceed with fulfilling the order from the new location as usual and send the necessary details to your fulfillment team or provider.

How To Change The Default Location For Fulfillment On Your Shopify Store

Your default store location is the primary location used to fulfill orders. Here’s how to change it:

1. From the dashboard, navigate to the Settings > Locations

2. Here, you’ll see all active and inactive locations associated with your store.

3. In the Default Location section, click Change, and select the new location from the dropdown list. Ensure the location is active, as deactivated locations cannot be set as default.

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4. Click Save to confirm the changes.

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How To Set Priority For Fulfillment Locations

If you have multiple active locations, you can set their priority order for fulfilling orders. Shopify will automatically attempt to fulfill orders from the highest priority location that has the necessary inventory.

Here are the steps:

1. From your Shopify admin dashboard, navigate to the Settings > Locations.

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2. Find the Location Priority section. Click View or edit fulfillment priority.

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3. You’ll see all available locations displayed in a list. To arrange them in the desired order, drag and drop the six-dot icon next to each location. Ensure that the location with the highest priority is placed at the top of the list.

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4. Click Save.

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How To Deactivate A Fulfillment Location

If a location is no longer required for selling, fulfilling, or storing inventory, you can deactivate it. Once deactivated, the location will no longer appear in filters or menus, and you won’t be able to manage inventory or use it as the default location.

Here are the quick steps to deactivate a fulfillment location in your Shopify store:

1. From the Shopify admin, go to Settings > Locations.

2. In the All Locations section, click the location you want to deactivate.

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3. Scroll down to the bottom and select the Deactivate Location option.

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If any remaining inventory, orders, or transfers are assigned to this location, you will be prompted to reassign them to another active location.

4. Click Deactivate Location.

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Bottom Line

By understanding how to change Shopify fulfillment locations for individual orders, adjust the default location, set priorities, and even deactivate locations when needed, you can ensure efficient order processing and maintain control over your inventory.

FAQs


No, when using a dropshipping app or third-party fulfillment service, your default store address isn’t used, and there’s no need to modify your location settings. The app handles order fulfillment directly.



Yes, you can assign specific products to be fulfilled from certain locations by adjusting inventory settings. This is helpful when certain products are stocked only at particular locations. Simply ensure that the correct location is marked as the inventory source for those products.



To avoid this, ensure that inventory levels are accurately tracked and updated. Additionally, you can configure Shopify to stop selling when stock runs out by enabling the “Track quantity” and “Continue selling when out of stock” options in the product inventory settings.



If you have set up order routing in Shopify, the system will automatically assign the next best location based on your priorities when a primary location cannot fulfill an order. If no alternative location is available, the system may oversell the product unless you have stock monitoring enabled.



Shopify will prompt you to either fulfill the remaining orders or reassign them to another active location before you can deactivate the location. You can’t deactivate a location that still has pending orders or transfers without resolving these issues.

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.