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Add Notification for New Orders

Sam|
October 7, 2024|
3 min read

Keeping track of your new orders is key to running a smooth online store. By setting up notifications for new orders on Shopify, you’ll always stay updated at your desk or on the go. In this guide, we’ll walk you through the simple steps to add order notifications for desktop and mobile Shopify versions. Stay connected to your sales with ease!

Why You Should Add Notification for New Orders on Shopify

Adding notifications for new orders on Shopify can improve your store’s management. These notifications ensure you never miss an important sales update and can take immediate action when needed.

Here are some detailed reasons why you should set up these notifications:

  • Instant updates on sales activity: Notifications immediately inform you when a new order is placed, enabling quick responses. This is especially helpful during busy sales or promotions when orders come in rapidly.
  • Better customer service: Receiving order alerts in real-time allows you to process and fulfill orders faster, leading to quicker shipping and higher customer satisfaction. Fast responses build trust and enhance the overall shopping experience.
  • Avoid stock issues: Real-time notifications keep you informed about fast-selling items. This helps you update inventory, restock quickly, or pause sales on out-of-stock products to prevent customer disappointment.
  • Monitor your store’s performance anytime: Whether on a computer or mobile device, order notifications allow you to track your store’s activity without constantly logging in.
  • Improve order accuracy: Immediate notifications allow you to double-check orders as they come in, reducing the risk of fulfillment errors like shipping the wrong product or missing special requests.

How to Add Notification for New Orders on Shopify for Desktop

To add notifications for new orders on Shopify for the desktop version, follow these steps:

Step 1: Access the Notifications section

  • Log into your Shopify admin.
  • Click on “Settings” at the bottom left corner of the screen.

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  • Select “Notifications” from the options​.

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Step 2: Add an order notification

Scroll down to the “Staff order notifications” section.

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  • Click the “Add recipient” button​.

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Step 3: Select the email recipient

Choose between entering a new email address or selecting an existing staff member’s email. This ensures that order notifications are sent to the right contact​.

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Step 4: Save and confirm

  • Click “Add recipient” to finalize the setup.
  • Optionally, test the notification by sending a sample email​.

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How to Add Notification for New Orders on Shopify for Mobile Version

To access all notification features, ensure your Shopify Inbox mobile app is updated to version 6.12.0 or later. Here are steps:

  • Step 1: Open the Shopify Inbox app on your phone.
  • Step 2: Tap your profile icon, then go to “Notifications.”
  • Step 3: Check if your mobile device appears under the “Notification types” section.
  • Step 4: Ensure the “Mobile and desktop” option is switched to the actions you want to receive notifications for.
  • Step 5: Tap “Save.”
  • Step 6: (Optional) You can tap “Send test notification” to check if the notifications are working on your device.

Final Thoughts

Setting up notifications for new orders on Shopify is a simple but essential step in running an efficient store. By following these easy steps for both desktop and mobile versions, you can ensure you never miss an important update.

Connecting to your sales activity allows you to provide better service, respond quickly to customer needs, and avoid potential inventory issues. With order notifications in place, you can keep your store running smoothly and stay on top of all sales.

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.